There are many reasons why first time visitors don't come back for a second reason, make sure your church isn't accidentally causing this! You'll find 50 ways to make sure you don't drive away 1st time visitors.
Steve and Phil speak with Jonathan Malm, author of Unwelcomed: 50 ways churches drive away first time visitors and how you can fix it.
Some of the chapters from his book we discussed were:
- First Impressions, The Locked Door
- The Pastor's Dress Code
- The Tardy Guest
- The Reserved Seating
- The Reserved Parking
Listen in iTunes or hit play below!